Skip to main content

How to download support information - Knowledgebase / Products / HiOS - Hirschmann Support Center

How to download support information

If you require assistance from Technical Support personnel, the "Download Support Information"
feature enables you to quickly obtain vital information about your switch which they can then use to
quickly provide a resolution to your technical needs. The attached pdf document describes the steps required
to perform a Download Support Information operation on a Hirschmann managed switch running
the HiOS firmware .